We offer free standard shipping on all orders over £60. For orders under £60, a flat shipping fee of £4.95 applies.

Our standard delivery time is 5–7 business days. At Lavorelle we work with carefully curated, small-batch collections. Each item is checked for quality and detail before it leaves our studio, ensuring you receive only the best. This extra care may take a little more time but guarantees a premium experience.

At the moment, Lavorelle ships exclusively to the United Kingdom and the United States. Our warehouses are based in these regions to ensure reliable delivery and maintain the premium quality of each order.

Yes, once your order has been shipped, you will automatically receive a tracking link via email. If you haven’t received a tracking code within a few days after your purchase, please contact our support team and we’ll help you right away.

If an item is sold out, it will be clearly marked as “Out of Stock” and cannot be purchased. We regularly restock our most loved pieces, so check back soon or sign up for our newsletter to be the first to know when it’s available again.

You can’t edit or cancel an order yourself once it’s confirmed. However, if you contact us within 24 hours after placing your order, our team can help adjust or cancel it and issue a refund if needed.

For full details about returns and exchanges, please visit our Return Policy page. You’ll find everything you need to know about sending items back and receiving a refund or store credit.

We accept all major credit cards, including Visa, MasterCard, and American Express.

Ons klantenserviceteam staat klaar om u te helpen met eventuele vragen of problemen. U kunt contact met ons opnemen via onze contactpagina.